The Crucial Role of Customer Service in the Supply Chain Industry

Supply Chain Customer Service

In today’s competitive market landscape, the significance of customer service within the supply chain industry cannot be overstated. As businesses strive to meet and exceed customer expectations, the impact of customer service on a brand’s reputation and customer loyalty has become more pronounced than ever. The statistics speak volumes about the pivotal role customer service plays in shaping consumer perceptions and decisions. According to Arena … Read More

Struggles at the Panama Canal: Severe Drought, Falling Transits

The Panama Canal, a crucial artery for global trade, is facing a squeeze. While container ships are finding a silver lining, the overall number of transits is plummeting, and climate change sits at the heart of the issue. Let’s dive into the current situation and explore what it means for the global economy. Droughts Bite, Traffic Drops Water Woes: The main culprit is a severe … Read More

Understanding Incoterms: A Guide to International Trade

In the realm of international trade, the use of standardized rules is essential for smooth and efficient transactions. This is where Incoterms come into play. Incoterms, short for International Commercial Terms, are a set of rules established by the International Chamber of Commerce (ICC). These rules provide a common language and framework to define the responsibilities, risks, and costs between buyers and sellers in international … Read More

A Guide for Shipping Health and Beauty Products

The global health and beauty industry has grown exponentially in recent years. Online sales have accounted for a significant portion of this growth. In 2020, the industry’s value was estimated at $380 billion, and according to a report by Allied Market Research, the global cosmetics industry is forecasted to reach $463.5 billion by 2027. It’s essential to understand the regulations and best practices for shipping … Read More

From Farm to Table – Your Food Supply Chain Explained

Food supply chains can be complex and involve multiple stages and participants. Here’s an overview of the journey your food takes from farm to plate: Fresh Food Production Food production typically starts with farmers, who grow crops or raise animals for meat, dairy, and egg production. Farmers may sell their products to processors or directly to consumers through farmers’ markets, community-supported agriculture (CSA) programs, or … Read More

Port of Miami Expansion Projects Underway

Listen the article here: GLC INC. · Port Of Miami Expansion Projects Underway The Port of Miami, located in Florida, is geographically placed between North and South America, making it a “cargo gateway” for trade in the Americas. It is a powerhouse for east coast transportation because it is increasingly stable for trade from Europe, Asia, and Africa. Recently, the Port of Miami released its … Read More

Port of Savannah Container Volume Increasing

2022 fiscally has been a huge success, according to the Georgia Ports Authority. In one year, Port of Savannah has recorded 5.76 million twenty-foot units being handled, making it an 8% overall increase year over year. Simultaneously, the port of Savannah has also announced that June 2022 was also a record-breaking month for them, handling 494,107 TEUs, which is a rise of a 10.6% increase … Read More

New Incentives for Farmers Exporting from West Coast

Global Logistical Connections, Inc Los Angeles

Amongst rising shipping inflation costs, the USDA is placing incentives for Farmers in the United States to export their agricultural shipments when using the Port of Oakland or Nothwest Seapport Alliance, to rouse dropping export volumes in the US.  For every container of farm goods or general agriculture commodities, all agriculture shippers will be given $200. For any said shippers using refrigerated containers, they will … Read More

GLC Mexico is Now Open!

GLC Mexico is Now Open!

GLC Mexico is now open! GLC has recently established a new office in Guadalajara, Mexico. This is the first office in Mexico for GLC, however, this exciting step has expanded their global footprint to now three countries, including the United States and Colombia.  Guadalajara, the capital city of Jalisco, is one of Mexico’s largest metropolises, is a significant economic hub, and is considered one of … Read More

The Future of International Air Cargo Services

What are international cargo services?  Simply, international cargo refers to any goods being transported through an air carrier. Airfreight, as most call it is arguably the most valuable form of transport due to its nature. Freight transported by an air carrier is the fastest mode of transportation for international freight, and domestic freight if moving across large areas. Due to its fast nature, it’s critical … Read More